Frequently Asked Questions

What does “technology training” mean?

Despite our name My Computer Friend doesn’t only provide computer instruction. We can help in a broad range of areas: printers, scanners, tablets, smartphones, digital cameras, etc. If you are wondering if we can help with your project, please contact us for more information.

I’m not new to computers, but I do consider myself to be a beginner. Can My Computer Friend help me?

Sure, My Computer Friend can assist all skill levels with a wide variety of things from introductory computer know-how to website design.

I use a Mac and don’t have Microsoft Office. Can you help me with Word Processing, Spreadsheets or Presentations?

Yes! Not only are there wonderful alternatives available exclusively for Mac with the iWork suite of applications (Pages, Numbers and Keynote), but there are lot of other options as well.

Where is My Computer Friend located? Do I need to come to your facility for training classes?

My Computer Friend is located in Marietta, GA serving the Metro Atlanta area, but we come to you! We meet with you in-person at your convenience. Also, soon we will be offering virtual live online assistance via browser-based web conferences.

I have taken some computer classes in the past, but I usually just get lost and give up. How is this different?

My Computer Friend provides personalized instruction for your skill level and at your pace. Plus, since it is one-on-one training we can use your input to adjust on-the-fly.

Will My Computer Friend write my resume for me?

No, but we can help you get started and make it look great.

I think I have a virus on my computer. Will My Computer Friend remove it for me?

Unfortunately, the people who design viruses are constantly working on new and inventive ways to make the rest of us miserable. Luckily, there are experts who keep up with these things on a day-to-day basis. If you need help finding an expert we can refer one to you.

Where do we start?

First, we’d like to know more about your project or goals. Fill out our contact form, or give us a call. We usually recommend starting with a 30-minute consultation, so that together we can determine the best way to move forward.